ANALYST REPORT - This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience.
Posted: July 20, 2009 | Published: March 2, 2009


Topics:  CRM | Customer Loyalty | Customer Service | Rich Media Formats | Social Computing | Social Networking | Web 2.0 | Web Content Accessibility | Web Content Management | Web Development

WHITE PAPER - There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
Posted: June 29, 2009 | Published: June 1, 2009


Topics:  Collaboration | Document Management | Information Management | Information Retrieval Software | Knowledge Management | Knowledge Management Software | Project Management | Project Management Software | Web 2.0

EBOOK - As a leading provider of solutions for Service Providers, Blue Coat appliances give you the visibility, acceleration and security needed for optimizing your network. Read this e-book to learn how Blue Coat gives you the control you need to deliver a whole set of new managed services for your business and consumer customers.
Posted: June 26, 2009 | Published: December 22, 2008


Topics:  Application Life-Cycle Management | Applications Management | Network Appliances | Network Management | Web 2.0 | Web Application Security | Web Applications Management

CASE STUDY - Read this case study to learn how BT selected Blue Coat ProxySG for its flexibility in combining user and application visibility, with extremely granular levels of security and control, to enforce rules that allowed undisruptive use of recreational applications and safe access to sites previously considered off-limits, such as MySpace.
Posted: June 26, 2009 | Published: December 2, 2008


Topics:  Application Security | Applications Management | Bandwidth Management | Content Delivery | Network Security | Secure Application Development | Secure Content Management | Security Threats | Social Networking | Web 2.0

ANALYST NEWS - This IDC Flash analyzes 3PAR's announcement of the InServ F-Class storage server product line, a solution that 3PAR is positioning as a more scalable, efficient, and flexible midrange storage platform. This Flash also examines the major IT developments that are driving future midrange storage developments.
Posted: June 24, 2009 | Published: April 6, 2009


Topics:  Clustering | Fibre Channel | Server Virtualization | Storage Capacity | Storage Devices | Storage Hardware | Storage Media | Web 2.0

WHITE PAPER - Web 2.0 applications, IM, P2P and portable USB media can be great for business innovation and productivity, but they're a nightmare for IT security. Read this whitepaper to find a way to strike a happy balance that allows for the safe use of new technologies.
Posted: June 18, 2009 | Published: March 28, 2009


Topics:  Data Security | Endpoint Security | Network Forensics | Network Security | Security | Security Policies | USB | Web 2.0

WHITE PAPER - This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Business Intelligence | Business Management | CRM | Customer Loyalty | Customer Retention | Sales | Web 2.0

WHITE PAPER - How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out!
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Application Development | Applications Management | Business Performance Management | Business Process Management | Sales | Sales Order Management | Unified Messaging Systems | Web 2.0

WHITE PAPER - Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing Web Services has been a challenge until recently. This White Paper discusses how Identity-Enabled Web Services works, and why it is important.
Posted: June 5, 2009 | Published: June 5, 2009


Topics:  CRM | ERP | SAML | Security Management | Security Tokens | SOA | SOAP | Web 2.0 | Web Services | WS-Security

WHITE PAPER - Employing the UltraSPARC® T2 and UltraSPARC T2 Plus processors - the industry's first massively threaded Systems on a Chip (SoC) - Sun SPARC® Enterprise T5120/T5220 and T5140/T5240 servers offer breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.
Posted: June 4, 2009 | Published: April 1, 2008


Topics:  Architectures | Data Center Cooling | Data Center Design | Data Center Infrastructure Efficiency | Data Center Management | Data Center Power Management | Data Centers | High Availability | Power Consumption Monitoring | Rack Servers | Server Consolidation | Server Management | Server Virtualization | Web 2.0

WHITE PAPER - As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
Posted: May 26, 2009 | Published: May 26, 2009


Topics:  Cloud Computing | Collaboration | Instant Messaging | Instant Messaging Software | RSS | SaaS ERP | Software as a Service | Telephony Systems | Unified Messaging | Unified Messaging Systems | Web 2.0 | Wikis