EBOOK -
Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
Posted: November 3, 2009 | Published: November 3, 2009
ANALYST BRIEF -
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
Posted: November 3, 2009 | Published: November 3, 2009
SCREENCAST -
Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
Posted: November 3, 2009 | Premiered: November 3, 2009
ANALYST REPORT -
This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, actual costs, and implementation variables.
Posted: November 3, 2009 | Published: November 3, 2009
ANALYST BRIEF -
It is often said that desperate times call for desperate measures. In recent months, this is certainly the case for some ERP vendors. The good news, however, is that there are ways to manage ERP software vendors to ensure a fair, consistent, and unbiased selection process for your organization. Read on to learn what they are.
Posted: November 3, 2009 | Published: November 3, 2009
WEBCAST -
BMC helped the Dell IT group to consolidate job scheduling and job monitoring within a single dashboard, reduce by 75 percent the number of IT administrators needed for patch management, and accelerate trouble-ticket resolution with automation. Watch the customer video.
Posted: November 3, 2009 | Premiered: November 3, 2009
WHITE PAPER -
To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits.
Posted: November 3, 2009 | Published: November 3, 2009
WHITE PAPER -
As the business demands more from your tight IT budget, it's helpful to know that you can actually fund the IT improvements your business needs from savings generated by improvements in operational efficiency. Read a short overview of how BMC Solutions drive operational efficiency.
Posted: November 3, 2009 | Published: November 3, 2009
EGUIDE -
Read this E-Guide and explore how careful negotiation of data integration licenses can help your company save $100,000 or more on data integration costs. Learn about vital data integration trends and business drivers as well as how you can ensure a successful business intelligence (BI) initiative with key data integration considerations.
Posted: November 2, 2009 | Published: October 29, 2009
EBOOK -
Business intelligence is critical to many initiatives. Therefore, CIOs need to pay special attention to changes in the business. Learn more about the latest BI systems and how they can help meet the changing needs of the business.
Posted: November 2, 2009 | Published: October 21, 2009
WHITE PAPER -
This paper presents a framework for project management roles and relationships that is understandable, comprehensive, and adaptable to any size project.
Posted: November 2, 2009 | Published: November 2, 2009
WEBCAST -
This webcast explores the business benefits of migrating from expensive, proprietary server architectures to cost-effective, industry-standard architectures. Gain insight into how this transition can enable your organization to increase reliability, availability and serviceability.
Posted: October 30, 2009 | Premiered: October 28, 2009
WHITE PAPER -
SAP® BusinessObjects™ Edge software is the business intelligence (BI) choice of midsize companies hoping to improve business processes, discover new opportunities and edge out the competition. It includes affordable solutions addressing just about any BI requirement, like operational reporting and analysis, dashboards and visualization.
Posted: October 30, 2009 | Published: December 1, 2008
DATA SHEET -
With its new in-database analytics capability, Sybase IQ provides an analytical platform that can decrease processing time, increase accuracy, and manage data volume. Read on to learn how Sybase® IQ delivers advanced analytics power with in-database analytics.
Posted: October 29, 2009 | Published: October 29, 2009
WHITE PAPER -
Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.
Posted: October 29, 2009 | Published: March 10, 2009
MORE SPECIFIC TOPICS:
EBOOK -
Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
SCREENCAST -
Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
