CASE STUDY - Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .
Posted: September 10, 2009 | Published: April 21, 2008


Topics:  CRM Software | Customer Data Integration | Customer Service | Data Collection | Data Management | Multi-Tenant Units | Work Breakdown Structure