WHITE PAPER - Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.
Posted: November 20, 2009 | Published: August 1, 2009


Topics:  Collaboration | Communications Hardware | Communications Systems | Economic Environment | Microsoft Exchange | Microsoft Office | Mobile Workers | Teleconferencing Software | Unified Messaging | VoIP | Web Conferences

WEBCAST - Get a firsthand look at the next-gen routers that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today’s resource-challenged IT environment.
Posted: November 20, 2009 | Premiered: November 20, 2009


Topics:  IP Routing | Routers | Routing | Telecommunications Hardware | VoIP | Wireless Routers

EGUIDE - Session Initiation Protocol (SIP) trunking services from IP telephony service providers have been on the market since 2005, but deployments have been limited. Read this Pocket E-Guide to find out why network managers should be looking at SIP as a part of their VoIP deployment plans.
Posted: November 13, 2009 | Published: November 13, 2009


Topics:  IP Networks | IP Services | IP Telephony | Network Convergence | Network Management | Network Managers | SIP | Telephony Services | Telephony Systems | VoIP

EGUIDE - Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.
Posted: November 13, 2009 | Published: November 13, 2009


Topics:  Communications Networks | Communications Systems | Email | Mobile Device Management | Mobile Workers | Unified Messaging | VoIP | VPN

WHITE PAPER - An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Communications Software | Communications Systems | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | Videoconferences | VoIP

CASE STUDY - Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
Posted: November 11, 2009 | Published: October 1, 2007


Topics:  Collaboration | Collaborative Applications Software | IT Management | Microsoft Office | Productivity | VoIP | Web Conferences | Web Conferencing Software

EBOOK - This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
Posted: November 9, 2009 | Published: November 9, 2009


Topics:  Collaboration | Communications Networks | ROI | Unified Messaging | Unified Messaging Systems | Videoconferences | Voice Communications Software | Voice Networking | VoIP

EGUIDE - Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
Posted: November 5, 2009 | Published: November 5, 2009


Topics:  Communications Networks | Communications Systems | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WEBCAST - On today's converged networks -- where data traffic competes with latency-sensitive applications such as VoIP, video conferencing, and virtual machines -- only the greediest survive and thrive. Watch this webinar to learn about bandwidth issues, network resource allocation, and real-time applications management.
Posted: November 5, 2009 | Premiered: October 28, 2009


Topics:  Bandwidth Management | Converged Networks | Network Applications Software | Network Management Software | Network Monitoring Software | Network Performance Management Software | Packet Shaping | Systems Management Software | VoIP | WAN

PODCAST - In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
Posted: November 2, 2009 | Premiered: November 2, 2009


Topics:  Computer Telephony Applications Software | Converged Networks | IP Telephony | SIP | Telephony Services | Unified Messaging | VoIP

WHITE PAPER - Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: October 28, 2009 | Published: October 28, 2009


Topics:  Digital Telephony | Telecom Spending | Telecommunications Services | Unified Messaging | Unified Messaging Systems | VoIP

WEBCAST - This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. It covers issues like voice quality metrics, tips and tricks for improving voice quality, and the similarities between managing video and voice content. Read on to learn more.
Posted: October 22, 2009 | Premiered: October 22, 2009


Topics:  Network Management | Network Performance | Network Traffic Management | Packet Shaping | Videoconferences | Videoconferencing Standards | Voice Networking | VoIP | WAN

ANALYST REPORT - The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
Posted: October 20, 2009 | Published: July 23, 2009


Topics:  Communications Networks | Converged Networks | IP Networks | LAN | Network Provisioning | Telecom Provisioning | Telecommunications Carrier Systems | Telecommunications Service Providers | Unified Messaging | VoIP

WHITE PAPER - Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.
Posted: October 19, 2009 | Published: October 19, 2009


Topics:  IP Phones | IP Telephony | IP Videoconferences | Productivity | Telecom Spending | Teleconferences | VoIP

TRIAL SOFTWARE - Get instant messaging, web conferencing, VoIP, point-to-point video, mobile capabilities and more in this Lotus Sametime 60-day-trial.
Posted: October 5, 2009 | Published: October 5, 2009


Topics:  Lotus Notes | Mobile Device Management | Unified Messaging | Video Chat Software | Video Systems | VoIP