Call Agents Reports

Understanding CPaaS market growth, trends and providers
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.
Posted: 06 Nov 2023 | Published: 07 Nov 2023

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 15 Mar 2021 | Published: 19 Feb 2021

TechTarget ComputerWeekly.com

Unified Communications: the key to prospering in the new working reality of Covid-19
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.
Posted: 08 Feb 2021 | Published: 04 May 2020

TechTarget ComputerWeekly.com

Computer Weekly – 18 June 2019: Applying AI to road safety
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we visit a Tokyo project where artificial intelligence is helping to improve road safety by detecting potential subsidence. As bug bounty programmes become popular, we look at what's involved and the pitfalls to beware. And we discuss digital development in healthcare with NHS England. Read the issue now.
Posted: 08 Feb 2021 | Published: 18 Jun 2019

TechTarget ComputerWeekly.com

CW ASEAN: Unlock flash opportunities
sponsored by TechTarget ComputerWeekly.com
EZINE: Traditional disks can no longer keep up with the needs of modern enterprises. In this issue of CW ASEAN, we take a look at how enterprises are taking to all-flash array storage, and what they need to do to lay the foundation necessary for getting the most out of the technology. Read the issue now.
Posted: 08 Feb 2021 | Published: 11 Oct 2018

TechTarget ComputerWeekly.com

Computer Weekly – 17 October 2017: Microsoft CEO Satya Nadella on empathy and innovation
sponsored by TechTarget ComputerWeekly.com
EBOOK: In this week's Computer Weekly, Microsoft CEO Satya Nadella explains why he has made empathy a key part of technology innovation. We examine the latest news in the ongoing debate over the tax status of IT contractors in the public sector. And we ask if an emphasis on creativity will help attract more young people to work in IT. Read the issue now.
Posted: 08 Feb 2021 | Published: 13 Oct 2017

TechTarget ComputerWeekly.com

API Management: The role of APis in digital business transformation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services.
Posted: 08 Feb 2021 | Published: 09 Nov 2020

TechTarget ComputerWeekly.com

Focus: Telecoms of the future
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The telecoms sector in 2017 finds itself increasingly challenged as operators and end-users respond to multiple challenges, such as the emergence of software-based networks, the steady erosion of voice revenues, and the growth of 'free' communications services.
Posted: 08 Feb 2021 | Published: 11 Aug 2017

TechTarget ComputerWeekly.com

API Management: The role of APis in digital business transformation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services.
Posted: 06 May 2021 | Published: 06 May 2021

TechTarget ComputerWeekly.com

Computer Weekly – 28 November 2023: Datacentres or green belt? Why the UK has to choose
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the minefield around datacentre planning permission across the UK, after government blocked a major development next to the M25. The metaverse is making inroads into the industrial world – is this the real future for the technology? And we analyse the trends changing the app market. Read the issue now.
Posted: 27 Nov 2023 | Published: 28 Nov 2023

TechTarget ComputerWeekly.com