Customer Experience White Papers, Software Downloads, Definition and Webcasts

Business of Information Technology > Business Processes > Product Development >
Customer Experience Reports

CW500: Enterprise collaboration for a mobile workforce – Parliamentary Digital Service sponsored by TechTarget ComputerWeekly.com PRESENTATION: Computer Weekly's CW500 Club heard from IT leaders who have introduced collaboration technology to support an increasingly mobile workforce. This presentation came from Laura Bennett, head of digital collaboration at the Parliamentary Digital Service. Posted: 08 Feb 2021 \| Published: 22 Nov 2016 TOPICS: Collaboration \| Collaborative Applications Software \| Government Agencies (non-U.S.) \| Governments \| Productivity \| User Experience \| Workforce Management Software \| Workforce Planning

Providing Mobile Data Access sponsored by TechTarget Mobile Computing EBOOK: Data is king for today's workers, but getting mobile data access isn't always as easy as it should be. Shops can turn to cloud services, MCM or in-app storage to get the job done. Posted: 04 Mar 2016 \| Published: 04 Mar 2016 TOPICS: Mobile Device Management \| User Experience

How to Extract the Most Value from Your Mobile App Development Process sponsored by OutSystems EGUIDE: Over the next few years, mobile user experience is going to play a larger role in determining a business' success. Learn why user experience needs to stay a top priority at every stage of the app lifecycle and how to select the best mobile app development platform for your business needs. Posted: 06 Jan 2017 \| Published: 04 Jan 2017 TOPICS: Application Development \| Application Infrastructure \| Application Life-Cycle Management \| Application Performance Management \| Application Programming Interfaces \| Applications Management \| Mobile Device Management \| User Experience \| User Interfaces

It's Time to Address the Visibility Challenge Surrounding Applications sponsored by Citrix WHITE PAPER: Are you ready to solve the application visibility challenge? This resource outlines how a next-gen visibility solution provides the end-to-end visibility you need to win the battle. Posted: 13 Aug 2013 \| Published: 29 Mar 2013 TOPICS: Application Monitoring \| Application Performance Management \| Application Performance Management Software \| Applications Management \| Capacity Planning \| Customer Satisfaction \| Data Analytics \| Data Center Networking \| Network Architectures \| Network Capacity \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Network Performance Management Software \| Network Traffic Management \| Networking \| Networking Hardware \| Troubleshooting \| User Experience

10 Essential Elements for a Secure Enterprise Mobility Strategy sponsored by Citrix WHITE PAPER: This resource guides you through the top 10 considerations when developing a mobile strategy. Posted: 30 Apr 2014 \| Published: 31 Mar 2014 TOPICS: Cloud Computing \| Data Security \| Mobile Device Management \| Mobile Workers \| Risk Management \| Security \| Security Best Practices \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Systems \| Security Threats \| Smart Phones \| Tablet PC \| User Experience

Introducing Big Data Repository/Reporting to Support Web Analytics and User-Centric APM sponsored by Dell Software WHITE PAPER: Learn the capabilities of Dell™ Foglight™ Application Performance Monitoring (APM) 5.9, and how the deep visibility into transaction flows and User Experience capitalize on innovative Big Data Technology. Posted: 01 May 2014 \| Published: 20 Jun 2013 TOPICS: Application Life-Cycle Management \| Application Monitoring \| Application Monitoring Software \| Application Performance Management \| Application Performance Management Software \| Data Analytics \| Reporting Software \| User Experience \| Web Analytics \| Web Applications Management

UC Collaboration Tools: Greater simplicity needed for IT, end users sponsored by TechTarget Security EGUIDE: Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more! Posted: 21 May 2012 \| Published: 21 May 2012 TOPICS: Collaboration \| Communications Systems \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Tablet PC \| Unified Messaging \| User Experience \| User Interfaces \| Videoconferences

Case Study: Fransicican Missionaries of Our Lady Health System sponsored by AppSense WHITE PAPER: Read this whitepaper to learn how one major healthcare provider that manages roughly 13,000 employees and 8000 contract staff were able to use user virtualization to improve clinical workflow and gain a competitive advantage. Posted: 19 Jul 2013 \| Published: 18 Jul 2013 TOPICS: Desktop Virtualization \| Desktop Virtualization for Healthcare \| Health Care Applications Software \| Health Care Industry \| Health Care Networking \| User Experience \| User Interfaces \| User Sessions \| Virtualization Security

Merz Intranet Portal Alzheimer’s specialist resolves communication issues with e-Spirit sponsored by e-Spirit AG CASE STUDY: Access this case study today to learn how Alzheimer's specialist Merz Pharma breathed new life into its employee portal and resolved key communications issues. Posted: 26 Feb 2014 \| Published: 26 Feb 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Systems \| Content Delivery \| Content Integration \| Content Management \| Content Management Services \| Content Management Software \| Content Management Systems \| Employee Performance Management (EPM) \| Enterprise Portals \| Portal Applications Software \| Portals \| Productivity \| User Experience

MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion sponsored by WebTrends WHITE PAPER: In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more. Posted: 16 Apr 2013 \| Published: 16 Apr 2013 TOPICS: eCommerce \| Mobile CRM \| Mobile Payments \| Smart Appliances \| Smart Phones \| User Experience

Customer Experience Reports