PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
EGUIDE:
Auto Trader is the UK's biggest online marketplace for new and used car sales. Its head of infrastructure sets out how cloud, containers and microservices will help reinforce its market-leading position in the years to come
ESSENTIAL GUIDE:
Hyperion Financial Management (HFM) is a core tool for many organisations in dealing with their financial planning, consolidations and reporting. Although it has its strengths, its weaknesses can open organisations up to major problems, say Quocirca analysts Clive Longbottom and Rob Bamford.
EGUIDE:
In this e-guide: HR software had long been a relatively backward zone of enterprise software before the Covid-19 pandemic. It had been catching up, as organisations applied digital approaches drawn from customer experience to employee experience, encompassing the journey from recruitment, through working and learning, to moving up or moving on.
EGUIDE:
In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
WHITE PAPER:
This whitepaper considers how one New York hospital re-evaluated their communication workflows, and shares their improvements. Read on to see how software is reshaping the industry, and how your organization could see similar results.
EZINE:
For many, the looming Brexit has stalled IT purchasing all together. But what can your organisation do to counteract this and navigate the complicated matter better than your peers? What does it mean for your employees? Take a look at this article of MicroScope for more information on Brexit's effect on the IT industry.
WHITE PAPER:
This featured resource discusses one platform that ensures correct sales tax calculation, managing taxation from start to finish. By considering taxes from the beginning, see how companies are able to maximize sales and revenue.
WHITE PAPER:
This white paper gives you 8 essential criteria for implementing self-service analytics in your organization. Discover how you can empower your business end users to tap into in-depth insights, driving more informed business moves and increasing visibility into valuable datasets.
