ITSM Reports

Computer Weekly Buyer's Guide
sponsored by TechTarget ComputerWeekly.com
EZINE: In this 13-page buyer's guide, Computer Weekly looks at the effects on the IT department of technology commoditisation, open source and software as a service, the trend of insourcing IT, and the concept of service integration and management for outsourced services.
Posted: 08 Feb 2021 | Published: 05 Apr 2016

TechTarget ComputerWeekly.com

Nordic IT Priorities 2017 - Infographic
sponsored by TechTarget ComputerWeekly.com
DATA SHEET: Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for 2017 in the Nordics.
Posted: 08 Feb 2021 | Published: 23 Feb 2017

TechTarget ComputerWeekly.com

ITSM Essentials Guide: ITIL and ITSM best practices for process improvement
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn more about the evolution of ITSM in modern times – and find out how to keep your ITSM strategy in-step with future trends.
Posted: 31 Jan 2020 | Published: 31 Jan 2020

ServiceNow

IT Monitoring, and Why It’s Growing More Important
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn how IT monitoring tools have advanced accordingly and their relationship with DevOps methodologies. Plus, find out which areas of your IT infrastructure stack could stand to gain the most from robust monitoring capabilities.
Posted: 31 Jan 2020 | Published: 31 Jan 2020

ServiceNow

Modern ITSM and Asset Management
sponsored by SoftwareONE
EGUIDE: Managing the disparate pieces of IT has always been a pain point, which spawned the need for ITSM and ITIL. In this guide, discover how the roles of ITSM and ITIL have changed as IT itself has evolved, and about the roles they will play in years to come.
Posted: 24 May 2018 | Published: 22 May 2018

SoftwareONE

A CIO's Top Priority
sponsored by Rainforest QA Inc.
EGUIDE: Chances are that you see your role as CIO differently than everyone else in the company. This e-guide will help you gain perspective on what your organization is looking for you to accomplish and how to rearrange your priorities accordingly.
Posted: 05 Sep 2017 | Published: 30 Aug 2017

Rainforest QA Inc.

How to Reap the Benefits of a Flexible ITSM Platform
sponsored by ServiceNow
EGUIDE: This eguide explains how to remain business-aligned, operationally controlled and cost-effective with an evolving ITSM.
Posted: 29 Mar 2015 | Published: 29 Mar 2015

ServiceNow

Computer Weekly – 22 September 2015: How cloud technology helps kittens
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the CIO at the UK's leading animal charity, the RSPCA, about how her cloud-first strategy is helping animal welfare. Microsoft is ending support for older version of Internet Explorer – we assess the implications. And we ask the experts about the best practice in mobile security. Read the issue now.
Posted: 21 Sep 2015 | Published: 21 Sep 2015

TechTarget ComputerWeekly.com

How to implement ITSM and establish a strategy beyond IT metrics
sponsored by TechTarget CIO
EGUIDE: In this expert e-guide, learn how one CIO was able to leverage ITSM to improve business processes as well as incorporate the ITSM strategy to a mobile workforce.
Posted: 07 Oct 2014 | Published: 07 Oct 2014

TechTarget CIO

Negotiate with SAP, IBM, Microsoft and Oracle to Make the Most from Your IT Budget
sponsored by Gartner
EGUIDE: When it comes to contract negotiations, CIOs hold more sway than they think. Next time you negotiate with suppliers, ensure you get a better price from likes of SAP, IBM, Microsoft and Oracle. Access this expert guide to discover vendor negotiation tips for midmarket CIOs working with these vendors from Forrester Senior Analyst Duncan Jones.
Posted: 29 Jun 2016 | Published: 28 Jun 2016

Gartner