Information Technology Infrastructure Library Reports

Buyer's Guide: Next-Generation Service Management
sponsored by TechTarget ComputerWeekly.com
EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

TechTarget ComputerWeekly.com

SafeGuarding Upgrades of your SAP® Applications: Ensuring Upgrade Success by Identifying and Addressing Potential Challenges Proactively
sponsored by SAP America, Inc.
WHITE PAPER: This paper describes how the SAP Safeguarding for Upgrade portfolio of services helps you identify and address potential challenges associated with an upgrade of your SAP solution early – and ensure its success. Read on to learn more about how to upgrade successfully with SAP Safeguard.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

SAP America, Inc.

Connecting the Clouds: Best Practices for Integrating IT Service Management
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers creating a corporate-wide integration strategy for Software-as-a-Service that meets business needs and improves your quality of service.
Posted: 08 Oct 2013 | Published: 08 Oct 2013

BMC Software, Inc.

The Perfect Combo: ITIL, I.T. Service Management, and Social Media
sponsored by BMC Software, Inc.
WHITE PAPER: Access this white paper to discover how your service desk can facilitate higher levels of productivity for end users with the integration of social media. Help your business gain improved service delivery and support, as well as improved overall customer satisfaction.
Posted: 20 Aug 2012 | Published: 20 Aug 2012

BMC Software, Inc.

Strategize IT Budget and Infrastructure Planning to Secure DevOps Pipelines
sponsored by Red Hat
EGUIDE: Learn how to implement a collaborative, lightweight ITIL approach in your infrastructure, and adapt ITIL to suit your priorities by unifying ITSM and DevOps under one framework. Download now to keep a close eye on DevOps pipelines by strategizing your budget to secure container initiatives, and more.
Posted: 02 Feb 2017 | Published: 31 Jan 2017

Red Hat

IT Service Management: Lay the foundation for reliable IT operations and support
sponsored by BMC-Accenture
WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
Posted: 19 Aug 2011 | Published: 19 Aug 2011

BMC-Accenture

E-book: Key trends in SAP managed hosting environments - is your provider keeping pace?
sponsored by Freudenberg IT
EBOOK: In this e-book, learn more about key trends affecting SAP managed hosting environments. Find out how the emergence of cloud computing is impacting the managed hosting market. Learn more about virtualization and find out important considerations when assessing managed hosting providers.
Posted: 09 Dec 2009 | Published: 08 Dec 2009

Freudenberg IT

Kaseya IT Automation Framework
sponsored by Kaseya International Limited
TECHNICAL ARTICLE: The Kaseya IT Automation Framework is purpose-built for this “next era of computing”, with a comprehensive feature set for the automation of the IT tasks needed to manage and maintain an organization’s complex infrastructure of systems and devices.
Posted: 29 Apr 2011 | Published: 27 Apr 2011

Kaseya International Limited

Daily Active Directory Administration: Simplified, Streamlined - and Successful
sponsored by Dell Software
TECHNICAL ARTICLE: In this Quest white paper, learn how automating AD improves your efficiency and reduces mistakes, helping you to break free from the headaches and the daily AD grind. Read this white paper today.
Posted: 02 Oct 2009 | Published: 02 Oct 2009

Dell Software

CIO Tips for Seeing the ITIL Light
sponsored by FrontRange Solutions Inc.
EGUIDE: CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light.
Posted: 08 Jul 2013 | Published: 08 Jul 2013

FrontRange Solutions Inc.