ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
EBOOK:
In this expert e-guide, DCM trends are addressed, including how the approach is gaining traction in new fields, such as the oil-and-gas industry. Inside, learn tips form analysts on managing DCM initiatives and how to choose the right DCM platform.
CASE STUDY:
Read this case study to see how the solution has improved productivity and utilization of resources and helped consolidate individual labs’ capital budgets into a single centralized budget.
WHITE PAPER:
This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
WHITE PAPER:
This white paper identifies seven levels of claims automation and provides a roadmap that can be followed to enhance claims processing for insurance companies worldwide.
EGUIDE:
This tip guide continues ebizQ.com’s deep dive into approaches for constructing a sound case management architecture. In this installment, ebizQ.com contributor Christine Parizo provides best practices for considering a case management framework based on business process management or other technologies.
EZINE:
Workflows can be a useful tool in most organizations. But it takes proper oversight to ensure that participants use them correctly. Find out how SharePoint 2010 can ease the process with improved reporting capabilities and built-in monitoring.
WHITE PAPER:
The following white paper addresses many of the challenges associated with document workflow and how to ensure that you maintain a smooth and efficient solution.
WHITE PAPER:
This paper will explore 5 tests to determine whether an organization can benefit from a Cloud ECM solution. Proven ECM technologies improve the effectiveness and efficiency of information flow in a business, ensuring the right information reaches the right person when and where they need it without compromising security of intellectual property.
CASE STUDY:
Stratus needed to address 3 key needs: Salesforce.com integration; user access through a familiar Outlook interface; and full self-service visibility for salespeople. The SpringCM Contract Accelerator for Salesforce.com enables Stratus' sales teams to collaborate, share best practices and to streamline contract negotiation and approval processes.
